Turn Friction Into Fuel for Better Collaboration.
Even the best teams hit rough patches. Misunderstandings escalate, personalities clash, and frustration builds. The problem isn’t that people are difficult—it’s that they’re different.
In this engaging, 30-minute session, Dan Kaplan shows you how to use the DiSC model to uncover what’s driving interpersonal tension and how to coach team members toward mutual understanding. You’ll learn what each DiSC style needs when emotions rise, how to reframe blame into curiosity, and how to guide conversations that restore respect and momentum.
Walk away with practical tools to address conflict before it derails performance—and help your team see differences as strengths, not stumbling blocks.
When You Purchase, You’ll Receive
✅ 30-minute workshop recording – instant access, on demand
✅ Downloadable slide deck – visuals and conflict-resolution frameworks
✅ Interactive worksheet – map out a real-world personality clash
✅ DiSC Map & Interaction Guide – spot and explain style differences
✅ People-Reading Guide – identify friction patterns in real time
✅ Conversation Templates & Reframing Examples – proven scripts for diffusing tension
Why It Matters
Learn to:
● Decode the real causes behind personality clashes
● Reframe blame into understanding and learning
● Equip team members to resolve friction productively
● Strengthen collaboration and reduce recurring conflict
Hosted by Dan Kaplan
As an Everything DiSC® & 5 Behaviors of a Cohesive Team™ Authorized Partner, Dan helps clients like Google, the Gates Foundation, The State of Maryland Department of Health, Loggerhead Marine Life Center, The Peace Corps, and Vistage build cultures of open communication.
Ready to turn tension into teamwork and build a team that communicates through challenges, not around them?
👉 $9 for Instant Access to Navigating Personality Clashes That Disrupt Teamwork, Using DiSC