Difficult Conversations Training
Audience: Teams or organizations. Duration: 3 sessions or half-day
At the heart of healthy and high-performance organizations are people willing and able to hold difficult conversations. Learn the nine critical skills of getting unstuck, mastering my stories, start with heart, state my path, make it safe, learn to look, seek mutual purpose, explore others’ paths, and move to action.
Session Topics:
Mastering Crucial Conversations®
Before opening your mouth
Learn to look & make it safe
State my path & explore others’ paths
Move to action & advice for tough cases
Includes:
Copies of the book
Interactive workshop(s)
Videos, articles, podcasts, exercises, and other materials
Group activities & practice
