A Crucial Distinction

✅ Put the 2 Minute Tip into action…Become More Influential & Build A Culture Of Open Communication in our supportive online community ✅

When repairing a rupture in a relationship, there’s one distinction that changes everything:

Intention vs. Impact.

They land very differently.

Intention explains your experience.

Impact validates theirs.

Both are important. But most of us rush to explain our intention: “That’s not what I meant!” or “You’re taking it the wrong way!”

And in doing so, we skip over the part the other person needs most: acknowledgment of the impact.

When we focus only on intention, it can feel dismissive. The other person may not feel heard—and might turn the volume up, consciously or not.

That’s how small misunderstandings grow into full-blown arguments.

Here’s the reframe: multiple truths can exist at once.

You didn’t mean to hurt them. And they still felt hurt.

Making space for both realities is where real resolution begins.

Next time there’s a disconnect, don’t lead with your intent. Start with their impact.

“I can see that really affected you, and I’m sorry.”

Then, if helpful, share your intention.

When people feel seen, they stop needing to fight to be seen.

✅ Put the 2 Minute Tip into action…Become More Influential & Build A Culture Of Open Communication in our supportive online community ✅