10 scripts to address inappropriate comments

 

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Image by Andres Ayrton from Pexels

Handling inappropriate comments in the workplace can feel like walking through a minefield.

We tend to either stay silent to avoid conflict, or we react with “power over” tactics that breed resentment.

But there’s another way. A way to lead through the difficult, based on your own personal power.

You can combine high expectations with high support. The goal isn't to shame someone into silence; it’s to invite them into a higher standard.

Impact First Script

  • “I know you didn’t mean harm, but the impact did cause harm. Let’s adjust that so everyone feels respected.”

Curious & Caring Script

  • “Can we pause for a sec? I want to understand what you meant, because that could land differently for some people.”

We Hold a Standard Here Script

  • “That comment doesn’t reflect the culture we’re building. Please stick to language that helps people feel included.”

Redirect With Respect Script

  • “Can you try saying that another way? We want everyone to feel like they belong here.”

I Care About You & Us Script

  • “I’m saying this because I care about you and how people feel working with you.”

Private Follow-Up Script

  • “When you said ____, I noticed people got uncomfortable. I know that wasn’t your intention. How can you handle that differently next time?”

Team-Protective Script

  • “I want to create a culture of productive conflict. That comment could make someone feel excluded.”

Call In vs. Call Out Script

  • “This is a chance for us to do better, not to make anyone feel wrong.”

Values-Aligned Script

  • “That doesn’t match my values around respect and inclusion. Let’s reset.”

Forward-Focused Script

  • “Thanks for hearing me out. I appreciate your willingness to grow here.”

When you use these scripts, you aren't being the culture police; you are being a culture architect.

You’re proving that you care enough about the individual to correct them, and enough about the team to protect them.

Because silence is permission.

 

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