When receiving tasks

Sep 07, 2023
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Want to be a great teammate?

Use this 3-step email process for over-communicating when receiving tasks:

  1. Within 24 hours of receiving an email, acknowledge receipt and give a delivery date, asking if that works for them
  2. If you're not going to be able to meet your deadline, tell the person why and the new delivery date
  3. When the task is completed, tell ALL people who may need to know, not just the person who asked you to do it. Think about who else might be impacted or needs to know.

To signal to your teammates that you’re reliable, you can free up their headspace so they don't have to worry that "you're on it."


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