The 2 Minute Communications Tip
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How to cut short a conversation
How to tell someone they did a great job
How to say you need a break
How to say you need a break
What to say to the backseat drivers in your life
What to say to the backseat drivers in your life
What to say to a phone addict
What to say to a phone addict
When asking for additional support
When asking for additional support
When they mix politics with business
When they mix politics with business
What to say if they’re not committed?
What to say if they’re not committed?
When they play dirty
When they play dirty
When they attack you personally
When they attack you personally
When they won’t cooperate
When they won’t cooperate
Turning options into proposals
Turning options into proposals
List options for a proposal
List options for a proposal
The #1 reason people stay in negotiation
The #1 reason people stay in negotiation
Understand the needs, understand the person
Understand the needs, understand the person
The first rule of principled negotiation
The first rule of principled negotiation
Negotiation comes down to a single decision
Negotiation comes down to a single decision
4 stages of negotiation
4 stages of negotiation
Connection request
Connection request
When venting doesn’t help
When venting doesn’t help
What to say when you’re overwhelmed
What to say when you’re overwhelmed