The 2-Minute Communications Tip

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How to collect yourself in a tense conversation

Dan Kaplan 11/5/20 Dan Kaplan 11/5/20

How to collect yourself in a tense conversation

How to collect yourself in a tense conversation

Assume positive intent...with this jerk?

Dan Kaplan 11/4/20 Dan Kaplan 11/4/20

Assume positive intent...with this jerk?

Assume positive intent...with this jerk?

Dan Kaplan 11/3/20 Dan Kaplan 11/3/20

When is it too late to say something?

When is it too late to say something?

Dan Kaplan 10/30/20 Dan Kaplan 10/30/20

Don't say "you're making me so angry!"

When is it too late to say something?”

Watch yourself improve (You can’t learn jiu-jitsu from a book)

Dan Kaplan 10/29/20 Dan Kaplan 10/29/20

Watch yourself improve (You can’t learn jiu-jitsu from a book)

Watch yourself improve (You can’t learn jiu-jitsu from a book)

Dan Kaplan 10/28/20 Dan Kaplan 10/28/20

But...HOW do I pause before reacting?

But...HOW do I pause before reacting?

What to say when a client asks for too much

Dan Kaplan 10/27/20 Dan Kaplan 10/27/20

What to say when a client asks for too much

What to say when a client asks for too much

Communicate, you can make your world better

Dan Kaplan 10/26/20 Dan Kaplan 10/26/20

Communicate, you can make your world better

Communicate, you can make your world better